Step 1: Scheduling
Your doctor’s office will schedule your procedure with our staff. You will be contacted by our staff. You may also call us at (801) 984-3684 to review insurance and financial information. Our Scheduling hours are Mon - Fri: 8:00am – 5:00pm.
Step 2: Medical History
At least 4-5 days before your procedure, fill out your Online Pre-Registration form. If you have questions or prefer to do your history over the phone, our nurses will be happy to assist you. Please call (801) 984-3690 or (801) 233-9300 Mon - Fri: 10:00am - 5:00pm.
Step 3: Review Our Patient Rights and Responsibilities information
- Review the Patient Rights information
- Free interpreter services are available in most spoken languages and ASL. If you need an interpreter, please let us know as soon as possible so arrangements can be made.
Step 4: Call for arrival time
- Call us the day before your procedure between 3:00pm and 5:00pm to verify the time you need to arrive at the Center and review pre-operative instructions. If your procedure is scheduled on a Monday, please call the Friday before.
- Medical condition – Be sure to tell us if you have any serious medical problems, are pregnant or could be pregnant, or have recently developed a cold, fever, sore throat, cough, nausea, diarrhea or any other condition that you believe might affect your readiness for surgery.
Items to bring with you
- Your Photo ID (a driver's license, state ID or passport)
- Insurance card(s), if applicable
- Cash or a credit card for your deductibles, co-pays/co-insurance or self pay procedure
- Cases for eyeglasses, contact lenses, dentures or hearing aids as you may be asked to remove these items when you dress for the procedure
- If you are on oxygen or use a CPAP/BIPAP at home (and are having general anesthesia), please bring it with you
What about my medications?
- Unless otherwise ordered by your doctor, medications should not be taken on the morning of the procedure, but restart them again immediately on going home.
- Talk to your physician for directions if you are taking aspirin, aspirin products, ibuprofen, blood thinners, MAO inhibitors, insulin or oral hypoglycemics. Some medications may need to be stopped 3-5 days before the procedure.
- Use your asthma or other lung inhalers in the morning and bring them with you.
Eating and drinking restrictions
DO NOT EAT, DRINK OR SMOKE ANYTHING after midnight the night before your procedure, unless otherwise instructed by your doctor. This includes gum, candy, chewing tobacco or cigarettes. The only exception to this is that you may drink water or apple juice until 2 hours before your scheduled arrival time. Remember anything other than this in your stomach may cause serious, even life threatening complications when having anesthesia.
How should I get ready the day of my visit?
- Please take a bath or shower and shampoo your hair.
- Do not wear any makeup, body lotion, perfume, hairspray, or gel.
- Wear loose-fitting clothing that will be easy to remove and will fit over large bandages and splints.
- Please leave valuables at home, such as watches, rings, jewelry, etc. All piercings must be removed.
- Instructions for specific procedures:
- Colonoscopy or endoscopy - be sure to follow your doctor’s prep instructions carefully. The person driving you home must stay in our facility during this very short procedure.
- Foot or knee surgery- if you have crutches or a surgical walking boot, please bring them. Also wear wide-legged shorts or a skirt that will fit over a large dressing, splint, or boot.
- Neck or back pain management procedure - please bring your MRI’s and X-rays.
- Neck, shoulder, or breast surgery - for ease in dressing, please wear a large loose-fitting shirt that opens in the front.
Who should come with me?
- Plan to have one adult visitor per patient and one or both parents for children under 18. Please do not bring visiting children under 12 years of age.
- Plan to have a responsible adult drive you home. Driving yourself home is NOT permitted and you may not take a taxi or other public transportation home. If you do not have a responsible adult to drive you home, your procedure will be rescheduled.
- A responsible adult should be prepared to care for you for the first 24 hours after your procedure.
What if I have special needs (disability, language)?
Please call us and let us know what your needs are.